Company Profile
Read-only operator record
1. Company Information — Basic Details
Core identification details for the operator, and the general contact line published to customers.
Activity mapping for licence classes is pending with the Port Department (open item C-41).
2. User Information
The operator's admin user — the login created by the Port Department alongside the company, since operators do not register themselves. This user holds full access to the company panel and is the one who accepts the platform terms and policies on the company's behalf. Changes are made on the editable record.
This is the username. Changing it sends a confirmation link to the new address; the old one stops working once confirmed.
Access level
Fixed for the account created with the company. Further staff logins are added by this user from inside the operator panel.
Everything the company can do on the platform.
- Fleet, instructors and locations
- Bookings, availability and pricing
- Accepting the platform terms and policies
- Banking, payouts and statutory fee payments
- Creating and removing further staff logins
Account status
Sign-in state for this user. Resetting a password, suspending or restoring access is done on the editable record.
3. Business Address
Where the operator is based, and every location it works from. A location carries its own pickup points.
A. Registered business address
The address on the operator's registration.
C. Other locations this operator works from
Every other place customers may be collected from.
4. Legal Documents
Required uploads for KYC/KYB verification before the operator can go ACTIVE. Open Review on any row to record the verification status, verifying officer, date and remarks. The decision is sent back to the operator.
Open Review on the row to record a decision, or use the full verification screen for the whole application.
Exactly as the operator should recognise it. This is the label they see on their document list.
Required documents count towards the operator going ACTIVE.
Set Yes and the operator cannot submit it without a date.
Accepted formats: PDF, JPG, JPEG, PNG — up to 10 MB per file. Verification fields are stamped with the signed-in officer and the date the decision was made.
5. Banking Details
Used for operator payouts.
6. Fleet Information
Every craft on the register under this operator, shown exactly as it appears in the fleet register — craft declared at application together with everything registered through the operator app since. Registration, insurance and BR-65 inspection are held on the craft record.
| Craft | Registration | Insurance | Safety & Inspection | Status | Compliance | Alerts | Action |
|---|
7. Instructor Information
Every instructor on this operator's roster. Particulars are declared by the operator and are read-only here — what the Department decides is whether each person is verified to take a ride out. An instructor is only assignable to a booking when the Department has verified them and the operator has them active.
| Instructor | Contact | Type | Experience | Certifications | Operator | Verification |
|---|
Verify instructor
—
An instructor verified with no expiry can never lapse, so both are required. Assignability is judged as of the ride date against this expiry.
A reason is required before refusing a certification.
8. Terms & Agreements
The platform terms and every customer-facing policy are written and published by the Port Department. Staff here can open and read them; the operator accepts them from its own panel — nobody in this console accepts on its behalf.
Platform policies (issued by the Port Department)
Published centrally and shown to customers and instructors. Open one to read the version currently in force. The operator accepts each policy from its own panel.
This page is read-only. Send a reminder from the editable record.
9. Financial Position
What this operator owes the Port Department, and what it earns through the platform. The two are kept apart — commission is Book Bahamas income, not state revenue.
Statutory fees
Licence and craft registration, under the Second Schedule.
Fixed-penalty notices
Issued and settled from the Payments page.
Renews 31 December
What the year-end cycle will bill this operator (BR-69).
Platform account
Booking revenue and the levy position. Not state revenue.