Tell us what happened and we will pick it up from Nassau. The more detail you give, the faster we can fix it.
Pick a topic so we route this to the right team.
Safety cases jump the queue
We answer these within 1 hour. If you are on the water right now, use Emergency Assistance instead — it reaches the operator and coast guard immediately.
Attaching a booking lets us see the operator, slot and payment without asking you.
Add a short subject.
0/70Give us at least 20 characters to work with.
0/700Screenshots of receipts or error messages help a lot. Up to 4 photos.
First reply usually within 4 hours, 8am–8pm EST.